Privacy Policy

This Privacy Policy applies to the website (the “website”) operated by Nomad Ventures Limited (“Silverlight”, “we”, or “us”). The goal of this Privacy Policy is to inform you about the information we gather about you‚ how we use and share that information‚ and how we safeguard that information.

Your use of this website‚ and any disputes arising from it‚ are subject to this Privacy Policy as well as our Terms & Conditions.

1. What we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates. 

2. How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

4. Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

This website currently uses the third parties Stripe and Paypal to process payments. Stripe accept payments through various credit cards, including Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen. Paypal accepts payments through your Paypal account. These transactions are subject to the respective terms & service agreements of these third parties. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave this website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

6. Automated Information Collection

We receive and store certain types of technological information when you interact with this website‚ our emails‚ and our online advertisements. This information is intended to help this website to work properly‚ to help us evaluate the use of this website‚ and to support this website’s analytics and marketing campaigns. Here are some examples of such information:

  • We may collect technical information like your internet protocol address‚ your device operating system and browser type‚ the address of a referring website‚ if any‚ and the pages you view on our Site.
  • We use “cookies” to recognize you as you use or return to this website. This allows us to provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or email may save to your browser and store on your computer‚ tablet or smartphone.
  • We may also use web beacons (also called pixel tags or clear gifs). These web beacons allow us to know if a certain page was visited‚ an email was opened‚ or if ad banners on our Site and other sites were effective.

Most web browsers allow you to exercise control over cookie files on your computer by erasing them‚ blocking them‚ or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. You can choose to browse this website without accepting our website’s cookies. These cookies allow us to recognize you from page to page‚ and they support your transactions with us. Without these cookies enabled‚ you may not be able to complete a purchase or take advantage of certain features on this website.

7. Age of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

This website is a general audience website‚ and does not knowingly collect information online from children under 13 without prior parental consent. Please contact us at [email protected] if you believe we have collected information from your child so that we can work to delete it.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected].

This Privacy Policy is effective as of March 22, 2021.

Terms & Conditions

These terms & conditions apply to the website (the “website”) operated by Nomad Ventures Limited (“Silverlight”, “we”, or “us”). The use of this website is subject to the following terms and conditions (the “terms”). By using this website, you are entering into a legally binding agreement and agree to these terms as well as any other terms, guidelines or rules that apply to any portion of this website. If you do not agree to these terms, then you should not use this website. If you have any questions about the terms, please contact us at [email protected].

1. Privacy

Silverlight believes strongly in the protection of the privacy of users and customers. In order to understand why, how and which information we collect from you and how we use this information we encourage you to review our Privacy Policy.

2. Communication

When you visit this website or communicate with us electronically via email or this website you consent to receive communication from us electronically. We are communicating with you by email, by posting on this website or via forms and communication channels on this website. You agree, that all agreements, notices, disclosures and other communication that we provide you electronically satisfies any legal requirement that such communication be in writing.

3. Companies, Entities & Organizations

If you are using this website on behalf of a company, entity or organization, then you represent and warrant that you:

  1. Are an authorized representative of the company, entity or organization
  2. Have authority to bind this company, entity or organization to these terms;
  3. Agree to be bound by these terms on behalf of the company, entity or organization.

4. Copyright

All content on this website including images, designs, icons, photographs, video clips, illustrations, text, reviews, downloads and other materials (the “content”) is the property of Silverlight, its licensors, partners or affiliates and is protected by United States and international copyright laws. Unauthorized use of any content or material on this website is strictly prohibited and may violate copyright and trademark laws. If you wish to use any content on this website, you need the written permission of Silverlight. To inquire about obtaining authorization to use content on this website, please contact us at [email protected].

5. Trademarks

A trademark can be a word, phrase, symbol, or design that distinguishes the source of the goods or services. Also, as trade dress, it can be the appearance of a product or its packaging, including size, shape, color, texture, graphics, and appearance (e.g, retail store or website). Below is a non-exhaustive list of Silverlight Trademarks:

  • Silverlight®
  • Venture Out®

All trademarks, service marks, and trade names (the “trademarks”) that appear on this website are proprietary to Silverlight, or the other respective owners of such trademarks. You may not display or reproduce the trademarks in any manner without the prior written consent of Silverlight , and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through this website.

6. License & Access

You have a limited license to use this website for personal use only. This license does not permit you to:

  1. Resell or make any commercial use of this Site;
  2. Modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this website;
  3. Copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of content or trademarks in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or
  4. Use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of this website or to collect any information from this website or any other user of this website.

7. Accounts & Registration

You represent and warrant that the information you provide to us upon creating an account on this website and at all other times will be true, accurate, current, and complete. To facilitate future purchases on this website, you may choose to create an account by providing an email address and password. Please note that you may choose to use this website and make purchases without creating an account. If you do create an account, your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. Any unauthorized use of your account will be your responsibility. You agree to use reasonable efforts to prevent unauthorized access to or use of this website and to preserve the confidentiality of your email address, username and password on any device that you use to access this website. You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify us by e-mail at [email protected]. You will be solely responsible for the losses incurred by us and others due to any unauthorized use of your account.

8. Prices & Payments

The price for all items available for purchase through this website will be displayed to you on this website. This website currently uses the third parties Stripe and Paypal to process payments. Stripe accept payments through various credit cards, including Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen. Paypal accepts payments through your Paypal account. These transactions are subject to the respective terms & service agreements of these third parties. All monetary transactions on the Site take place in US dollars.

9. Shipping

We currently offer free worldwide standard shipping to all our customers. Standard Shipping orders should usually arrive within 5-12 working days for most countries. Holidays, special occasions (e.g. before Christmas) or extreme weather events may delay shipping times. For the US, EU, Australia and New Zealand express shipping for an additional $15 is available. The express shipping time is 3-6 working days.

10. Lifetime Guarantee

We stand 100% behind our products, goods and services and pay great attention to detail in everything we do. We strongly believe you’ll be happy with your purchase. We believe in the quality of our products so much, that every product from Silverlight is covered by an unconditional lifetime satisfaction guarantee. If you’re not satisfied with any item, simply return it to us at any time for an exchange or refund of the purchase price, no questions asked.

11. Refunds, Returns, Exchanges & Cancellations

Orders you submit online may not be cancelled online immediately. Online orders may be cancelled by contacting [email protected]. Orders that are already processed may not be cancelled‚ and you may need to wait until you receive the item in order to return it. If you want to return or exchange an item please contact us at [email protected]. Returns & exchanges due to any problems with our products are covered by our free return shipping policy. Refund requests received within 90 days of purchase will be issued to the original form of payment when available. Refunds processed beyond 90 days will be issued via Silverlight store credit for future purchases.

12. Reviews

Reviews are subject to moderation. We only publish product reviews and reviews that don’t contain content which we believe to be offensive, including language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, or racially, ethically, or otherwise objectionable.

13. Eligibility

This website is not targeted towards or intended for use by anyone under the age of 18. By using this website‚ you represent and warrant that you are 18 years of age or older. If you are not at least 18 years of age‚ do not access‚ use‚ register or purchase items on this website.

14. Updates

From time to time, we review these terms to ensure that they comply with applicable law. We reserve the right to modify these terms without notice, and any modifications are effective immediately when written here. Silverlight may, at any time, terminate your access to this website.

Nomad Ventures Limited

Room 9, 4/F, Beverley Commercial Centre 87-105

Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

Business Registration Number: 2467127

Support email: [email protected].

These terms have been last updated on March 22, 2021.